Technology - Ambridge Area School District


The Technology Office is located on the Third Floor of the Ambridge Area High School.   All visitors must check in at the Security Office on the First Floor.

Technology Helpdesk

How do I contact the helpdesk?

The helpdesk is managed by Technology Department.  The helpdesk is available most days from 7:30 a.m. – 3:30 p.m.  You can reach the helpdesk in three ways:

Fill out a helpdesk request on our website (STAFF ONLY):

Send an email to:

Call the helpdesk:  724.266.2833 x4357

Good Tickets vs. Bad Tickets

Technology Consent Forms and Policies

Board Approved Policies

Board Approved Responsible Computer, Telecommunications, and Information Technology Use Policy #815

All students are required to have a signed Responsible Use Policy on file each year.   

Responsible Use Policy

All students are require to have a signed Student Device Agreement on file before they are issued a student device

Student Device Agreement K-5 (iPad)

Student Device Agreement 6-12 (Laptop)

Students may participate in the optional Device Protection Plan for $30, per device per year, starting in August 2021.

Device Protection Plan Pre-K-5 (iPad)

Device Protection Plan 6-12 (Laptop)

Online Payment through RevTrak

RevTrak Directions

How-to Pay Required Fees (RevTrak)

Student Device Repair/Evaluation – Form linked below is to be filled out by a parent/guardian and submitted to the Technology Department along with the affected device

Device Repair Request Form

Student iPad Device Information

What model are the district issued iPads?

Device Form (iPad)

The district has currently issued three different models:   The 6th generation iPads were removed from the classroom carts for distribution.   These devices were purchased in 2018 and 2019.   The devices purchased this spring are 7th generation iPads.

iPad (6th generation)

  • Capacity: 32GB
  • Model number (on the back cover):
  • A1893 on the iPad (6th generation) Wi-Fi
  • 9.7-inch Retina display
  • Lightning connector
  • 8 MP camera and FaceTime HD camera
  • Touch ID
  • Apple Pencil (1st generation)support

iPad (7th generation)

  • Capacity: 32 GB
  • Model number (on the back cover):
  • A2197 on the iPad (7th generation) Wi-Fi
  • 10.2-inch Retina display
  • Smart Connector
  • Lightning connector
  • 8 MP camera and FaceTime HD camera
  • Touch ID
  • Apple Pencil (1st generation) support

iPad (8th generation)

  • Capacity: 32 GB,
  • Model numbers (on the back cover):
  • A2270 on iPad (8th generation)
  • FaceTime HD and back camera
  • Touch ID sensor in Home button
  • Apple Pencil (1st generation) support

iPad (9th generation)

  • Year: 2021
  • Capacity: 64 GB, 256 GB
  • Model numbers (on the back cover):
    A2602 on iPad (9th generation)
  • Black front bezel
  • Front Ultra Wide camera
  • Back wide camera
  • Touch ID sensor in Home button

Student Laptop Device Information

What are the dimensions and specifications of the laptops?

Device Form (Laptop)

There are two models of laptops assigned to students.  The Dell Latitude 3380 and Dell Latitude 3190.  The Dell 3380 were removed from the classroom carts.  The Dell 3190 were purchased in the spring.  The specifications for each are listed below:


Dell Latitude 3190

  • Win10 Pro 64bit
  • Intel Celeron N4120 Processor w/ Intel UHD Graphics 600
  • 4GB 2400MHz DDR4
  • 64GB eMMC Hard Drive
  • 6″ HD (1366 x 768) Anti-Glare Non-Touch, Camera & Microphone


Dell Latitude 3380

  • Win10 Pro 64bit
  • Intel i3-6006U Processor, Intel HD Graphics 520
  • 4GB 2400MHz DDR4
  • 128GB SATA Class 20 Solid State Drive
  • 3″ HD (1366 x 768) Non-Touch LCD, Camera & Microphone

Technology Documents

Tyler 360
Portal Directions
Tyler 360 Navigation
For Parents
Tyler 360 Navigation
For Mobile
Student Account
Activation Errors
Report Cards
Guide To
Remote Learning
Troubleshooting Guide
iPad Tips
Battery Life

Technology Office

people icon
Technology Helpdesk

724.266.2833 x4357

Helpdesk Website